Stop And Shop Reviews

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Why is it now that after we bring our own bags we have to bag our own groceries too. I noticed when you buy their bags they will bag, but when you bring up your own the customer bags. I went to a cashier and I had quite a bit of groceries and she just stood there...
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24 comments
#2076784

bc of covid they cant touch your dirty bags.

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ID
#1813014 Review #1813014 is a subjective opinion of poster.
Location
Waterbury, Connecticut

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Verified Reviewer
New Reviewer

Staff not wearing masks

In the last two days, I have noticed at least two employees ot wearink masks at the store on Newington Road, West Hartford. This is a clear sign that they really don't give a crap about spreading or getting the virus. Oe was the meat/fish clerk (he never wears a name tag), I call him Lurch besides he spends most of his time away from his counter in unrelated parts of the store. The secon was a young lady named Carmine at the Customer NO-service counter. Covid has been skyrocketing in our area for the last ten days. It exploded in the last three days. The store has many other unaddressed issues. I have reduced my purchases there ans will likely shop elsewhere going forward.

User's recommendation: Care about your cutomerrs. You are not.

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ID
#3134323 Review #3134323 is a subjective opinion of poster.
Preferred solution
A better store that cares about its customers.
New Reviewer

Wanted to charge me more then what the price on the shelf said

Stop And Shop - Wanted to charge me more then what the price on the shelf said
I was shopping at stop and stop today. A product said a price on the shelf. But when I went to buy it the price was more then a dollar more. I spoke to woman and she said o well they are in the wrong place. . I believe I should have gotten for that price. I have a picture
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ID
#3131104 Review #3131104 is a subjective opinion of poster.
Location
Lebanon, Connecticut
Preferred solution
I would like to buy the product at the price market on shelf.
Worst damn grocery store Ive ever shopped at. Their new go points system is a pain in the butt and time consuming. They also have very few checkers available so you are forced to self check on a machine that shuts down if you dont set each individual down after...
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ID
#3129608 Review #3129608 is a subjective opinion of poster.
Location
Amherst, Massachusetts
New Reviewer

Hiring Issue

I was Hired on Tuesday for the Smithtown store on 12/2/21 and On Saturday morning December 4th I was told there was no spot for me that Michelle the Customer Service Manager had told Kristen the Manager that hired me that was told I was not to be hired they Hired College students. I then went into the shop tonight and saw a big sign that they were hiring. I want a call and an explanation as to why I was told I had the Job then passed over for College kids. I am going to file with the EEOC and go-to media outlets due to Age Discrimination if this is not responded to.
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ID
#3127795 Review #3127795 is a subjective opinion of poster.
Cons
  • Prices are getting too high
Loss
$5000
Preferred solution
Let the company propose a solution
New Reviewer

Price increases not based on reality

The media had price increases on alot, but Apple cider going up 60% for a half gallon was just because it was on the media. Just a scam that hurt and it also looks so greedy and stupid.
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ID
#3121985 Review #3121985 is a subjective opinion of poster.
Location
Portland, Connecticut
Preferred solution
Let the company propose a solution
New Reviewer

Basic Disgust and Exhaustion

Today at 2:30, I stopped into the Sparta NJ Stop and Shop. After parking, I see a large guy working cart collection who is wearing a sweatshirt with "Brandon's #1 Fan" on the back for all to see. Now look, I understand Trump voters think they're being cute, and I realize I live in a very red county of NJ, filled with Trump voters too stupid to realize that "Stop the Steal" is a grift, but do I need to see this crap when I'm running into a grocery store for milk? Talk politics all you want outside of work. fly your stupid Trump flag on your pick-up truck but keep that crap away from your place of business. There are truly SO MANY reasons to hate this Stop and Shop do they *really* need to add another?
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ID
#3118286 Review #3118286 is a subjective opinion of poster.
Location
Sparta Township, New Jersey
Preferred solution
Let the company propose a solution

Horrible service

I just picked some item at the store in Huntington village my cashier very impolite rude if they don't want the job find someone else is not the first time this lady acts like she owns the store 10:35 pm to be exact
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ID
#3108985 Review #3108985 is a subjective opinion of poster.
Location
The Bronx, New York
New Reviewer

Closing of Pharmacy in Dedham, MA

I, amongst other shoppers, are extremely disappointed with the closing of the Pharmacy in Dedham. During this pandemic, it's awful. So many customers, senior citizens, etc. frequently used this pharmacy for prescriptions, vaccines and the customer service was excellent AND, it was busy. WHY? Why did this close so abruptly? I, for one, know of so many who are now going to do their food shopping elsewhere. Very upsetting for all shoppers.

User's recommendation: I have no recommendation.

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ID
#3108037 Review #3108037 is a subjective opinion of poster.
Location
Dedham, Massachusetts
Pros
  • Convenience
Cons
  • Closing of pharmacy
  • No respone or responsibility
New Reviewer

Racist comments towards employees

Stop & Shop employees pure racist people and they just say whatever they want no matter who they are and they cover up for one another so the issue does not get resolved
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ID
#3096607 Review #3096607 is a subjective opinion of poster.
Location
Boston, Massachusetts
New Reviewer

My card doesn’t show my gorewards

I need a replacement card my card is not showing how much gorewards I have. Im upset that i can see my rewards.
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ID
#3094469 Review #3094469 is a subjective opinion of poster.
Location
New Britain, Connecticut
Preferred solution
A replacement card
New Reviewer
Management bad news Beverly store Elliott St store created faulse imagine of an old associate and turned the whole matter in her favor using her management position as her levadge to get me fired not a good manager of a grocery store this person has been written up...
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ID
#3090065 Review #3090065 is a subjective opinion of poster.
Location
Beverly, Massachusetts
Preferred solution
Apology
New Reviewer
The Curbside Delivery Service is Broken. This service is supposed to save you time and hassle, because you pay for it- because it certainly doesn't save you money. Their "Faster" pick up service requires you to text OMW when you head towards the store. I assume this is...
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ID
#3082675 Review #3082675 is a subjective opinion of poster.
Location
Worcester, Massachusetts
Pros
  • Close fair selection of brand and off brand items
Cons
  • Some items in store are not offered for online ordering
  • Some items online are never in stock
  • Store to car or curbside service is very bad
Preferred solution
Deliver product or service ordered

Pension

Trying to find out about pension and they just keep playing phone tag nobody has a freaking clue how to in touch with employees benefits or Human Resources horrible company I worked for for 15 years

User's recommendation: Good luck.

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ID
#3069703 Review #3069703 is a subjective opinion of poster.
Location
Mount Holly, New Jersey
New Reviewer

I want to use my EBT card online

They said EBT customers can shop online but they dont give up option to register your card. We have to apply for promo code first. I dont have promo code. I asked for it I called but I dont have help I needed Thats not fair
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ID
#3062897 Review #3062897 is a subjective opinion of poster.
Location
Stamford, Connecticut

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
The medicine that I was about to pick up is since from last night. I was wondering why its not ready yet and he answered in a rude that it was not ready and there are 3 people ahead of me from yesterday? Ny sons meds was from yesterday last night nit today? I...
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10 comments
#2092777

wanted to gave him bump me ahead of the three people in front of me. Thus would save 15 minutes.

I do not care about the people who were before me. I make more money than they do probably. I an mire important. He said no.

If I can't wait come another day. Sadly my son was walking slowly. I gave him a black eye because I was mad at the rude pharmacist.

He was taken from me. He is in foster care.

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ID
#3060236 Review #3060236 is a subjective opinion of poster.
Location
Brooklyn, New York
Preferred solution
Don’t let that pharmacist covering today 11/12/2021 to work in that pharmacy.

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