Stop And Shop Phone Numbers and Emails

Toll-Free Number:

  • (800) 767-7772

Customer Service:

  • (800) 767-7772
  • (888) 263-1605

Legal:

  • (207) 885-3091
    DMCA Inquiries

Stop And Shop Emails:

Legal
DMCA Inquiries
Media
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Stop And Shop Contact Information

Stop And Shop Website:

Stop And Shop Online Chat:

Corporate Office Address:

Stop and Shop
1385 Hancock St
Quincy, Massachusetts 02169
United States
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Stop And Shop Rating Based on 367 Reviews

Rating details

2.5
more details
Customer service
Product or Service Quality
Diversity of Products or Services
Price Affordability

Rating stats

Rating trend

Summary of Stop And Shop Customer Service Calls

835 TOTAL
CALLS
03:01 AVG CALL
DURATION
9% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Stop And Shop Customer Service?

Request for Information Question:

  • “Questions about policy”
  • “Need help ordering”
  • “Sales flyer request”

Cards Question:

  • “Problem with card”
  • “Having Trouble with a gift card for checkout”
  • “Credit card issues”

Shipping and Delivery Question:

  • “Delivery problem”
  • “Delivery problems”
  • “Delivery”

Staff Question:

  • “I was Hired on Tuesday for the Smithtown store on 12/2/21 and On Saturday morning December 4th I was told there was no spot for me that Michelle the Customer Service Manager had told Kristen the Manager that hired me that was told i was not to be hir”
  • “Bad decisions very bad customer service”
  • “Manager Discrimination”

Employment Question:

  • “Lost wages question”
  • “Payroll”
  • “Dates of employment”

Payments and Charges Question:

  • “Unauthorized charge”
  • “I can't get digital coupons on my card”
  • “Charged 2x for same order”

Product/ Service Question:

  • “I still haven't received my check for the one day I worked 7 hours pay and it's been 3 weeks”
  • “Defective Product”
  • “Damaged bead”

Account Question:

  • “Account problems”
  • “HAVING TROUBLE WITH MY PASSWORD”
  • “Account help”

Return/ Replace Question:

  • “Have trouble returning the item i bought online at walmart”
  • “Return policy”
  • “Return not accepted”

Website/ Application Question:

  • “The site is down and my points are expiring”
  • “Website is down can't access account”
  • “Web site list”

Activation/ Cancellation Question:

  • “Canceling on line delivery account”
  • “To cancel direct depisit”
  • “Cancel online order”

Refund Question:

  • “Refund”

Other Question:

  • “Online order”
  • “My order”
  • “Go Points and Fuel Rewards explanation”

About

Stop And Shop Delivery Policy
To read more: https://peapod.com/?c3ch=OpCo+Websites&c3nid=stopandshop.com
Stop And Shop Terms of Service
To read more: https://stopandshop.com/terms-of-use
Stop And Shop Privacy Policy
To read more: https://stopandshop.com/privacy-policy
Stop And Shop FAQ
To read more: https://stopandshop.com/frequently-asked-questions
Top Stop And Shop Services

Manager, Customer Care, Sanitary Conditions

Top Stop And Shop Products

Facility, Fruits, Peanuts Nuts

Stop And Shop Pros and Cons

Pros: Convenient location, Location, Short drive to store, Convenience access to stores, Service

Cons: Poor customer service, Management, Just rude attutudes, That robot is annoying, No respone or responsibility

Related Companies

Ahold, Giant Food Stores, Foodhold Usa, Peapod, Natures Promise

Summary

The Stop & Shop Supermarket Company LLC is a large chain of supermarkets. The company was founded by the Rabinowitz family in 1914. Its headquarters is based in Quincy, Massachusetts, United States of America. Stop And Shop offers a broad range of consumer goods including bakery, grocery, seafood, meat, and diary. The Stop & Shop’s chain includes 400 stores. All Stop & Shop stores carry US $10, US $25, US $50, and US $100 gift cards. Stop & Shop offers online order and delivery service. The company provides the following payment options: cash, checks, ATM cards, credit cards, and Electronic Benefits cards. Stop & Shop operates in New York, New Jersey, Rhode Island, Connecticut, and Massachusetts.

Stop And Shop reviews and complaints

Stop And Shop is ranked 78 out of 431 in Food Stores category

Area Served

USA

Payment Methods

VISA

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