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The only part of this store I like there is the pharmacy. I went in there this past Saturday to pick up 2 balloons for a birthday party.
AS USUAL, the floral area had no one working in there to blow the balloons up for me. I went to customer service desk to ask if someone will be there to work the area and told them what I need the answer was NO. They said they had no one for the day to work that area which means if anything is needed from there you could not purchase. I asked to speak to the Manager.....he says they have no one to work the helium tank .
I asked " so you guys are willing to loose business in that area for today?" They could have asked any one of their workers that where just standing around to help blow 2 balloons. No one had anything to say just brushed me off. For as long as I can remember the customers are ALWAYS suppose to be satisfied. That's not going to happen here.
The customer service staff are RUDE and do not care to find a solution to help customers. Never seen a business run this way. VERY UNPROFESSIONAL.
I rather go to shop rite, they have better prices anyway and much more helpful. Stop n Shop at 44 Lake Ave, Danbury CT is HORRIBLE!
User's recommendation: would not recommend.
Preferred solution: Let the company propose a solution.
Location: Danbury, Connecticut